Shipping policy
Thank you for shopping with Divinely Crafted Co. Please review our shipping policy carefully before placing your order.
Processing Time
All physical orders are processed within 3–7 business days, unless otherwise stated in the product description. Processing time does not include shipping transit time.
During high-volume periods, launches, or pre-order releases, processing times may be extended. Any delays will be communicated clearly.
Pre-Orders
Pre-order items are shipped once production is complete. Estimated shipping timeframes will be listed in the product description. If your order includes both pre-order and in-stock items, the order will ship once all items are ready unless otherwise stated.
Shipping Rates & Carriers
Shipping rates are calculated at checkout based on your location and selected shipping method.
We primarily ship using USPS or comparable carriers and provide tracking information once your order has shipped.
Domestic Shipping (U.S.)
-
Orders ship within the United States.
-
Delivery times vary based on the carrier and destination.
-
Tracking is provided for all physical orders.
Once a package has been marked as delivered by the carrier, Divinely Crafted Co. is not responsible for lost, stolen, or delayed packages.
International Shipping
We offer international shipping to select countries.
International buyers are responsible for any customs fees, duties, or import taxes required by their country. Divinely Crafted Co. is not responsible for delays caused by customs processing.
Digital Products
Digital products are delivered electronically and do not require shipping. Access or download instructions will be provided at checkout or via email.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Divinely Crafted Co. is not responsible for packages shipped to incorrect addresses provided by the customer.
If a package is returned due to an incorrect or incomplete address, reshipping fees will apply.
Shipping Issues & Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with:
-
Your order number
-
Clear photos of the damaged item and packaging
We will review the issue and determine a replacement or refund at our discretion.
Contact Us
If you have questions about your shipment, please contact us at:
Email: support@divinelycraftedco.com
(Replace with your preferred contact email if needed)
Thank you for supporting Divinely Crafted Co. and intentional creation.